Forms of Payment:   Cash, Check, and all major Credit/Debit Cards

One of the most common questions asked about running a cash practice is what kind of receipt I provide my patients and what should be included so the patient will be reimbursed. Most insurance companies do allow for patients to submit the claims themselves and this process is fairly straightforward. Typically there is a 1-page form that needs to be completed for each visit and mailed in. Once the deductible is met, then the insurance company should provide a reimbursement payment to the patient for payments made greater than the co-pay amount.

Receipts for a Cash Practice:

I provide all of my patients with a receipt or “super bill” that is customized so they can submit their charges for massage therapy to their insurance company. This “super bill” contains all of the information they need to submit their own claim to their insurance company.

Instructions for Patients:

I instruct my patients to be sure to let their insurance company know that they have already paid for the services and that the reimbursement should be sent directly to them. Patients are directed to contact their insurance company to obtain the form which they should fill out to self submit. Sometimes all the patient will need to do is send in the print out of the receipt I provide them.

How Much Do Patients Get Reimbursed in a Cash Practice?

The amount patients receive depends on their individual plan, benefits, deductible and co-pay. I also include a line stating that “the patient has paid for the service provided in full and Terry’s Therapeutic Massage is NOT an insurance provider for this claim. Please provide payment directly to the patient.”

So far this method is working very well for myself and my client's! If you have any questions at all, please feel free to contact me.

Thank you!